Shipping Policy

Free shipping on every order. Always.

Free Shipping - No Minimum

Every order ships free to New Zealand and Australia. No minimum spend, no hidden fees, no surprises at checkout. What you see is what you pay.

Delivery Times

Destination	Estimated Time
New Zealand (metro)	7-12 business days
New Zealand (rural)	10-15 business days
Australia	8-14 business days

Order Tracking

Once your order ships, you will receive a tracking number by email. You can track your package at any time from our Track Order page.

Processing Time

Orders are processed within 1-3 business days. During busy periods or public holidays, processing may take slightly longer. We will always keep you updated.

Questions?

Email us at falvetapets@gmail.com - we reply within 24 hours.